Posts Tagged ‘call-center’

Benefits for passengers

Thursday, May 13th, 2010

• With Allure Limo your order is sent immediately to the Limo driver to a special terminal, and the system automatically determines exactly the car, which in this time is closer to the rest of your house, which significantly reduces the time of filing of the car and allows you to order Limo for 15-20 minutes, notwithstanding the difficulty peak hour traffic.

• Each call is automatically recorded in the system and further, with an order Limo with the same phone number, call-center operator sees on the screen all the details: address filing limousine and destination, your contact phone numbers, additional information – all this can significantly reduce the time you spend on communication with the operator, as well as eliminate the possibility of typos.

• Terminals are equipped with built-in GPS-navigators and a set of options which allow you to select the optimal route of your trip. The operator sees the call-center location limousines on the monitor screen up to the house and coordinates the route depending on the traffic situation, which allows you to safely avoid traffic jams, thus saving time and money.

• The basis of the terminal based on the principle of data transmission, so in our cars no radio and the accompanying sound effects. Because driver and the operator share information with the message (the terminal has a set of commands that provide a variety of situations, and the driver enough pressing a button) for you in our limo: Nassau NY outside the window, light music in the salon – and no extraneous noise.